Terms of Service

Vitaliq is an AI-powered food intelligence platform. We provide: food grading (A–E) based on nutritional composition, AI coaching on food and nutrition, medication-food interaction alerts, and family health management tools.

The service is provided on a freemium basis. Core scanning and grading features are always free. Additional features are available with paid plans. We reserve the right to modify, expand, or discontinue any feature with reasonable notice.

You must be 13 years or older to use Vitaliq. If you are under 18, you must have parental consent.

Account creation requires a valid Indian mobile number for OTP authentication. You are responsible for all activity under your account. Do not share your account with others.

Family member profiles may be created for minors under your supervision. You are responsible for the accuracy of health information entered for family members.

Paid plans (Pro at ₹149/month or ₹999/year; Elite at ₹299/month or ₹1,999/year) are processed through Razorpay. All prices are in Indian Rupees and inclusive of applicable taxes.

Free trial: Pro and Elite plans begin with a 30-day free trial. We collect a Razorpay payment mandate at the start of the trial. No charge is made until day 31. You may cancel at any time before day 31 and ₹0 will be charged.

Cancellation: You may cancel your subscription at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.

Refunds: We offer a full refund within 7 days of the first charge on a new subscription if you are dissatisfied. Email billing@vitaliq.co.in with your registered phone number.

Vitaliq is not a medical device, medical service, or substitute for professional medical advice.

Food grades, nutrition estimates, and AI coach responses are for informational purposes only. They are not diagnoses, prescriptions, or medical recommendations. Always consult a qualified healthcare professional before making changes to your diet, medications, or health regimen.

Medication-food interaction alerts are based on our database of known interactions. This database is not exhaustive. The absence of an alert does not mean an interaction is safe. Always consult your doctor or pharmacist regarding drug interactions.

Vitaliq accepts no liability for health outcomes resulting from decisions made based on information provided through the service.

Food grades (A–E) are determined solely by nutritional composition, processing level, and additive content, according to our published methodology. Grades are not influenced by commercial relationships, advertising spend, or any form of payment from food brands.

Vitaliq operates a commercial partnership programme (FMCG spotlight) in which Grade A and Grade B products may be highlighted in the Better Alternatives section for a fee. Such products are always clearly labelled as PARTNER. Partner status has no effect on a product's grade.

This commitment is irrevocable. In the event of acquisition, merger, or change of control, these terms survive and bind any successor entity. Vitaliq would rather shut down the FMCG partnership programme than compromise grade integrity.

You may not: use the service to scrape or bulk-download food data, reverse-engineer our grading algorithms, create competing products using our database, impersonate another user, use the service to harass or harm others, or attempt to circumvent account limits by creating multiple accounts.

Vitaliq and all associated trademarks, logos, and brand elements are our property. The food database, grading methodology, and AI models are our proprietary assets.

By submitting food photos, you grant us a limited, worldwide, royalty-free licence to process and analyse those images for the purpose of providing the service. We do not claim ownership of your photos.

User-submitted community corrections to food data become part of our database under a public-domain licence. We credit contributors in aggregate.

You may delete your account at any time from Settings → Privacy → Delete account. All personal data is deleted within 30 days.

We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or create risk for other users. We will provide notice unless the violation requires immediate action.

On termination, your right to use the service ends immediately. Sections 5, 6, 8, 10, and 11 survive termination.

To the maximum extent permitted by Indian law, Vitaliq's total liability for any claim arising from your use of the service is limited to the amount you paid us in the 3 months preceding the claim.

We are not liable for indirect, incidental, consequential, or punitive damages, including loss of data, health outcomes, or business losses.

Some jurisdictions do not allow limitation of liability for personal injury or death — these limitations do not apply to such claims.

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

Consumer disputes may be escalated to the National Consumer Disputes Redressal Commission (NCDRC) as provided under the Consumer Protection Act 2019.

We will notify you of material changes to these terms via in-app notification and email at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the new terms.

For questions about these terms, contact legal@vitaliq.co.in.